Dominic Graveson, Hilary Wigston
How do you do? Making change happen and encouraging innovation is a challenge that many schools and educational leaders are currently facing. But simply talking about and dictating transformation from the centre, and actually creating a sustainable effective culture and environment where innovation and change can take off are very different things. Service Design is one approach to making the chaos of change something that everyone can understand and take part in. It provides a fair and transparent platform for anyone to tell the story of how they work and identify areas for change and improvement. Once these innovations are uncovered, it also provides a framework for getting support from colleagues, making them happen, and measuring the results. In this 90 minute workshop you will learn: How process mapping can allow everyone to tell the story of how they do key tasks in school, university and administration How you can identify new ideas from the front line, encourage innovation, and engage colleagues in meaningful ways How to drive improvement in your institution and measure the results in a transparent way. Participants should think about a process they would like to understand more about and that needs improvement and come prepared to discuss this. This could be lesson planning, administration, student enrolment or assessment.
